Water Damage in Sandy Springs, GA: Three Agencies, Many Renters

By radar estimate, Hurricane Helene's rain in 2024 came to 9 to 11 inches on average in Fulton County, and thirteen of the county's river gauges flooded. In a wet Sandy Springs home, ceiling and wall leaks are one place to start. Call (678) 679-2562 with the street address and the unit number, if there is one.

Call (678) 679-2562

Brick houses with black shutters on a tree-lined street in Roswell, Georgia

Rain, wind and cold

GEMA says flash floods follow intense rain with little warning and can peak in only a few minutes, with low ground and places near water most at risk. NWS Atlanta's Helene narrative records 13 flooded river gauges and two Flash Flood Emergencies in Fulton County without naming Sandy Springs. County figures are not street figures, so your own street may tell a different story.

Tips for this town

Water comes from the Atlanta Department of Watershed Management, says the city's utilities page, which lists 404-658-6500 for water service.
Sewer blockages and backups go to Fulton County Sewer Services, per the same page. Fulton's own emergency page gives 404-612-3061 for any sewer concern in North Fulton.
For gas odor or a leak, Atlanta Gas Light is 1-877-427-4321; 911 covers any danger to life. For a downed line, Georgia Power's own page lists 1-888-891-0938.
About half of Sandy Springs homes are rented: 25,729 of 51,647 occupied homes, or 49.8 percent (margin of error 1,234). The median house was built in 1989 (margin of error 2).
When a ceiling stain keeps spreading after the pipe above has been shut off, call (678) 679-2562.
Call (678) 679-2562

What to ask in this town

Apartments, condos and houses: who calls whom

Roughly half the homes in Sandy Springs are rented, and in a building with several units a leak can start in a neighbor's. A tenant speaks to the landlord or building manager first, since the owner arranges repairs to the building. Owners and managers can call (678) 679-2562 and give the unit number.

In a house or townhome near the 1989 median, the contractor may ask which hoses, valves and water heaters are original. A label on the heater gives its date.

Where the water comes from and goes

Three agencies and one drainage map

Water comes from the City of Atlanta, sewer blockages go to Fulton County and gas leaks to Atlanta Gas Light, so a wet house here can involve three phone numbers before it involves a contractor.

The city's stormwater page describes runoff as rain that does not soak into the ground, and offers a map where an address shows nearby stormwater lines. It warns that the map is not an official ruling on who owns or maintains what. City Hall's number there, 770-730-5600, is listed as answered around the clock.

Pages behind these facts

Checked 1 Nov 2026